- 14 Bayside Ave. Barnegat, NJ 08005
- 732-455-9776
- Chamber of commerce phone 609-698-1618
- support@shopgiftemporium.com
Where are you based?
14 Bayside Ave. Barnegat, NJ 08005
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Shop Pay.
Can I modify or cancel my order after placing it?
We process orders quickly, so modifications or cancellations are only possible within 12 hours of placing your order. Please contact us immediately at support@shopgiftemporium.com if you require any changes.
Do you offer gift wrapping?
Yes! We offer gift wrapping and personalized messages for an additional fee. You can select this option at checkout.
How long does shipping take?
Shipping times vary based on the product and your location. Estimated delivery times are:
• Handmade Items: 7-14 business days (as each piece is crafted with care).
• Other Items: 5-10 business days.
Do you offer international shipping?
Currently, we only ship within the United States. We hope to expand to international shipping soon!
How can I track my order?
Once your order ships, you’ll receive a tracking number via email. You can track your package on our website under “Track Order.”
What is your return policy?
We accept returns within 14 days of delivery. Items must be unused, in original packaging, and in resellable condition. Handmade and personalized items are final sale.
How do I request a return or exchange?
Contact our support team at support@shopgiftemporium.com with your order number and reason for return. If approved, we’ll provide instructions for sending back your item.
Do you offer refunds?
Refunds are issued once we receive and inspect your return. If approved, the refund will be processed to your original payment method.
Are all your handmade products unique?
Yes! Our handmade products are crafted with care, meaning each piece is slightly unique. Small variations in color, size, and design add to their charm.
Can I request a custom order?
Absolutely! If you would like a custom, handmade product, please contact us at support@shopgiftemporium.com with details of your request.
Do you offer gift cards?
Yes! You can purchase e-gift cards in various denominations to share the joy of gifting.
Do you have any discounts or promotions?
Yes! Sign up for our newsletter to receive exclusive discounts and be the first to know about sales and new arrivals.
How can I contact customer support?
You can reach us via email at support@shopgiftemporium.com or use the Contact Us form on our website.
What are your customer service hours?
We respond to inquiries Monday through Friday, 9:00 AM – 6:00 PM (EST). Please allow 24-48 hours for a response.
